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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4629 Views
  • 0 replies
  • 5 kudos

Voice command stopped working

I moved and recently reinstalled my nest at the new house. Everything is functioning EXCEPT google assistant won’t control it anymore. I used to be able to say Hey Google change the temperature to x degrees and now that doesn't work, in fact no voice...

Whatsup1 by Community Member
  • 2472 Views
  • 43 replies
  • 3 kudos

Clicking noise

Hi. I moved into an apartment that’s a brand new place and they have a nest thermostat. It Always making clicking sounds when it’s running. Is this normal for nest? It works great otherwise. But I’ve never heard a noise like that from an hvac closet ...

AngelaF by Community Member
  • 602 Views
  • 14 replies
  • 0 kudos

Wiring compatibility

Hi, Attached current wiring of my first floor unit. I successfully replaced the upstairs thermostat to nest as it was straight forward.I understand that Rh Rc connection is not required. But, I do not understand the orange wire between B/C and Aux2 H...

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sanbsetty by Community Member
  • 387 Views
  • 12 replies
  • 0 kudos

Fan won't stop

My fan won't stop after selecting stop. What could be causing this issue? It's an intermittent issue.

DAR by Community Member
  • 472 Views
  • 12 replies
  • 0 kudos

Cannot connect to cloud

I just bought google nest thermostat and installed it. I am adding the device to google home app ( both IOS and Android) both having the same error when creating a nest network can not connect to cloud please try again later. this has been going for ...

Jad1 by Community Member
  • 173 Views
  • 3 replies
  • 0 kudos

Clear answer on matter support for Nest learning thermostat

I have three Nest learning thermostats in my home. Matter support would be a wonderful addition. I can't find a clear answer if the Nest learning thermostat will eventually support Matter. I know it doesn't at this time but is it planned, possible, n...

Lepton by Community Member
  • 3285 Views
  • 1 replies
  • 2 kudos

How do I schedule a Nest to automatically leave Eco mode?

I'll be going away for the weekend soon, and presumably my Nests will go into Eco mode when they detect that I'm away.I'll very likely forget to take them out of Eco mode before I return and so will come home to 80F+ humid temperatures. I have a gene...

Scott_R by Community Member
  • 847 Views
  • 8 replies
  • 0 kudos

Nest Thermostat

Hi All,I have a 5 ton Bosch unit in my new house. It has 2 stage cooling. 2.5 tons normal and an additional 2.5 tons. I remember the installer saying it's variable speed. The weather here is starting to get over 90 degrees and the unit is not able to...

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BBBaird by Community Member
  • 410 Views
  • 8 replies
  • 0 kudos
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