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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Nest thermostat

I have an existing nest thermostat where the battery keeps going bad so I am replacing the nest thermostat with a new nest thermostat. Should I remove the old nest thermostat before adding the new one in the nest app.

Cowboys22 by Community Member
  • 374 Views
  • 1 replies
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Heat pump wiring issue...

I'm trying to get a Nest Learning Thermostat to work.I have a Trane heat pump. (My system is electric power only, no gas.)Before I purchased, Nest support told me my system WAS compatible and I was given wiring instructions.Installed it, and cooling ...

trane thermostat.jpg nest.jpg controller.jpg
awolf21 by Community Member
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  • 6 replies
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Missing replacement thermostat

My Nest thermostat developed a W5 error and Google asked me to send it back. They promised a replacement within 10 working days. Their warehouse acknowledged receipt of my return on 19 July, but since then I have heard nothing from them. I have conta...

Why does my nest thermostat keep going offline?

Can someone please help! My nest thermostat keeps going offline. I make sure the batteries are always fresh and I’m able to use the actual thermostat. But the app will go offline every once in a while.. it’s so annoying because I have never been able...

How do i unenroll in rush hour

Can someone please tell me how I can unenroll in the rush hour thing as well as any other energy savings settings. I want to set my thermometer and I don’t want it changing ever. thank you

Nestor132 by Community Member
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  • 5 replies
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Nest thermostat app issues

I set my thermostat to one temperature and leave it alone. Frequently I check the app history to see how long the system ran/cooled. The app states my thermostat ran for 14 hours yesterday because of a user change. I never touched the thermostat sett...

Dee122 by Community Member
  • 648 Views
  • 3 replies
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Nest Rush hour for 8+ hours?

Aren’t rush hour events supposed to be up to 4 hours? Got the app notification that rush hour would start at 4. Which is fine but the app says it does t end until 12:30am!!!!! why would that be?

peco245 by Community Member
  • 564 Views
  • 2 replies
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One temperature all the time

How do I get the thermostat to be at one temperature all the time. I don't want any of the presets and schedules refuse to run. It keeps turning itself off and then my house goes up to like 80. I just want it to be 72 all day and night.

tjliebro by Community Member
  • 683 Views
  • 3 replies
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Fairness of Rush Hour Rewards

I question the fairness (for lack of a better word) of Rush Hour Rewards. I try to participate, but during the Rush Hour my thermostat is set at an unbearable temperature. We do not keep our house super cold. We tend to keep it set around 76-77 degre...

mmerry by Community Member
  • 444 Views
  • 1 replies
  • 0 kudos
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