With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
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Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Temperature keeps going back to comfort
I am using presence sensing based off of my phone. When I leave, the thermostat goes into economy mode as expected. It will return to the normal temp before I come home. I want it to stay at economy temp until I return.
first gen thermostat calls for cool air but wont start compressor.
We have three first gen nest thermostats (all are about 8 years old) on three levels of our home - one forced air system that is zoned. The thermostats on the third floor and basement work fine. Our mid-level thermostat also worked fine until a few d...
Low battery warning with frequently charging
I keep getting frequent low battery notifications and have to USB charge my thermostat in order to keep it from shutting down. I do not have a c-wire but I do have a Nest Power Connector wired in. Recently replaced the thermostat because I thought th...
Nest heat link wiring
Hi, have recently had a heat pump installed the thermostat is for heat only not water and I want to change the one they fitted to the Nest learning. I get the live and neutral wire but am confused by the picture of where the others go in the nest lin...
Admin Lock/Control Nest Thermostat
There is a concerning issue I've come across. One which may be a security issue as well. My home security app, bypasses the temperature range lock set to the system. Please patch this overriding ability, or build a notification for temperature adjust...
I have an 8 wire heat pump, do I need learning or is the standard okay?
I purchased the standard Google nest thermostat not the learning version. This home is equipped with a heat pump system with auxiliary heat. It is not dual fuel. I am unsure what to do with the aux wire as well as the two s wires. Pics attached for r...
Connecting Nest Thermostat ONLY for Cooling
Hi All. I’d like to use the 230V nest learning thermostats in the Middle East, where we don’t even have heating Is there a certain guide for this? The manual is with the Heat Link which we don’t need. Attached is the Default Wiring of our thermostats...
Resolved! Nest keeps shutting down
Second floor nest keeps shutting down…when I got it charge the battery it immediately says to plug back in …and then dies again!do I need a new battery?first floor nest works fine…it’s flipping 89 degree’s upstairs!help!
Rush hour event for 18 hours???
I got an email saying that a rush hour event would start at 8pm tonight. When I got home at 530pm my thermostat said it was already in rush hour until noon tomorrow!!! According to the email I shouldn’t even be in rush hour right now, but according t...
Battery issues with 2nd Gen Thermostat
**Subject: Low Battery Message on Thermostat Despite Battery Reading 3.57 Volts**Dear Google Nest Support Team,I hope this message finds you well. I am writing to seek assistance with an issue I am experiencing with my Google Nest Thermostat. Recentl...
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