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No cooling option on nest

KenyaLyles
Community Member

I no longer have cooling options for my nest. Can someone please help

1 REPLY 1

Guarcax
Community Specialist
Community Specialist

Hi @KenyaLyles!

 

Thanks for posting in the community.
I’m sorry for the inconvenience that you’ve been experiencing with your Nest thermostat. I can see you can no longer find the cooling option in your device. No worries, help is here.

To further assist you, I need some extra information. Here are a couple of questions for you:

  • What type of Nest thermostat do you have?

  • What type of HVAC system do you have?

  • How many wires are connected on the Nest thermostat?

  • Have you checked if the wires are properly stripped and seated on the thermostat base?

  • Who installed the Nest thermostat?

  • What troubleshooting steps have you done so far?

  • Have you contacted a technician?

If you can share a picture of the wiring of your Nest thermostat, it would be great.

I will be waiting for your response.

 

Regards,

Daniel.