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No option for heat

Meganburke1211
Community Member

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My 2021 nest thermostat has no option for heat. 

I tried going into equipment but there’s no option for heat pump or anything either. 

1 ACCEPTED SOLUTION

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

View solution in original post

5 REPLIES 5

Cathy1
Community Member

I’m having the same issue. It worked last year me now suddenly it’s cool only. Did you ever get help?

No I haven’t gotten a resolution!!

GarrettDS
Community Specialist
Community Specialist

Hey there, 

I'm so sorry for the delay in our response, but I wanted to hop in here to make sure we addressed your concern. I can definitely understand the confusion when it comes to thermostat issues as it can be very odd to figure out sometimes, but I'm happy to look into this for you. 

 

First off, I would suggest using the Compatibility Checker to see if your system is compatible. Then, if it is, I would suggest contacting a pro to come out to help you with this since I know that the Nest thermostat is not compatible with stranded wires, every wire has to be connected to the Nest Thermostat system. 

 

Please let me know if you have any further questions or concerns as I'm happy to help. 

 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

View solution in original post