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Not cooling only heat

Nelly885
Community Member

Have had the best for a year or two. No problems.  Now will only heat not cool.    Any ideas I try every  single step like changing O to B and B to O and Rh to Rc and nothing .

3 REPLIES 3

Ryan_G
Community Specialist
Community Specialist

Hey Nelly885,

 

Thank you for reaching out and we're sorry to hear about what's happening.

 

Since you've tried changing the O/B orientation and still getting the same thing, we could try to check the wire from the terminal. Make sure it is properly inserted, to be sure try to re-strip the wire to expose new copper.

 

Also, check the filters and drip pans as they also become clogged overtime.

 

Let us know how it goes by replying to this thread.

 

Best regards,

Ryan

loumil333
Community Member

I just want to add Cooling to my Thermostat.

 

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan