all heat no cooling

[bubbaz33]

I have checked all my wires and the yellow which according to other post, controls the ac functions, is completed seated in the connector yet I still only get only heat functions. A/ C  doesnt even show on the display.  I could swear that I saw a snowflake icon on the thermostat the day it was installed but it has disappeared and i can only use heat and fan, which doesnt work for northwest florida winters.  we were at freezing 3 mornings ago and i am in flops with shorts and a thinoldnavy hoodie today. someone please tell me how to fix this or  should i get  a refund?

[Ryan_G]

Hi bubbaz33,

Thanks for reaching out and we're sorry for the delay.

Try to restart your Nest Thermostat. Check your Nest Thermostat modes.

Also, you can send a photo of your current thermostat wiring for us to further isolate the issue.

Best regards,

Ryan

[Ryan_G]

Hey bubbaz33,

I just wanted to follow up and see if you're still in need of help? Please let me know, as I would be happy to answer any questions you may have.

Best regards,

Ryan

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan