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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 6 kudos

Compatibility?

I’m interested in getting a Nest Learning Thermostat, but I’m not sure if my wiring is compatible. Can someone help? I have all the colors except orange.

SandyFor by Community Member
  • 838 Views
  • 5 replies
  • 0 kudos

Nest Thermostat replacement

Hello I received an email from you stating that you have identified an issue with my Nest Thermostat and its ability to draw power from the heating or cooling system. My serial number is ######. Please let me know if you need anything else For the sa...

Nest learning thermostat

Hi I can’t seem to fix my nest thermostat into the nest stand. The four hexagonal plastic bits won’t click into the 4 screw holes like they’re sposed to, which means the base sits proud of the stand and so the screws aren’t along enough to fit throug...

charlie7 by Community Member
  • 359 Views
  • 1 replies
  • 0 kudos

Resolved! Gripe -- Nest replacement of my replacement still doesn't work

My original Nest 3rd gen learning thermostat succumbed to the W5 network error. It worked great for half a year and then it no longer can connect to my network. Lucky the "smart" thermostat still functions as a simple thermostat and I can turn my hea...

WorkRefurb by Community Member
  • 2559 Views
  • 9 replies
  • 0 kudos

Charged for replacement under guarantee I already returned

My nest Thermostat was faulty under guarantee. Google a replacement and i returned the faulty unit, with the RMA they gave me, using the courier label they gave and their courier, receiving a receipt from Google store and tracking information. Howeve...

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Hub101 by Community Member
  • 832 Views
  • 4 replies
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Constant Disconnect from wifi

It's so frustrating that nest keeps disconnecting from wifi. No, wifi is fine. All other devices have no issues at all.Even nest is fine in general. But once in a while it just goes offline for no reason and non of the troubleshooting works. For exam...

KJ0418 by Community Member
  • 1017 Views
  • 5 replies
  • 0 kudos

Resolved! Nest Thermostat having M25 code

Hi,We installed two Nest Thermostat regular with C wire on two different floors. Checked that all the 5 Wires (Y-C-W-G-R) detected on Thermostat and App both. Tested the terminals between R and C before installation and found 27.4 volt coming. But if...

Pkgupta by Community Member
  • 1347 Views
  • 3 replies
  • 0 kudos

Nest Thermostat Warranty Replacement

I have an existing case that has been excruciating to deal with. 5-6772000034789 I’ve had my unit for over a year and the faceplate started losing power and essentially sending/receiving signals to kick the ac on and off until the thermostat battery ...

Agriffo13 by Community Member
  • 867 Views
  • 1 replies
  • 0 kudos
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