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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Nest Thermostat outer ring not functioning

The outer ring on Nest thermostat generation 2 has stopped working. It goes round but does not change temperature or move through settings etc. Thermostat still operates fully from the app. I have tried a reset and charging battery but didn’t fix.

TIBla by Community Member
  • 4 replies
  • 1 kudos

Aux Heat with Nest and Two Zones

Hi,I recently set up two mirror faced Nests to control two zones on a single heat pump (Carrier 4 ton single stage). The downstairs zone is much larger than the upstairs zone, maybe by a factor of 5ish. The wiring on both Nests is identical, includin...

Help with wires

 Hi, I’m curious about the E/W1 cable as there’s one cable going into it and then another cable acting as a bridge from E/W1 to W2


Home power failure - Nest Thermostat won’t reconnect to WiFi

Hi,For those who monitor a remote home with a power failure and their Nest Thermostats don’t reconnect to WiFi. Put this $8 temperature sensor in front of one your cameras that do reconnect to WiFi. It will give you piece of mind that your pipes won’...


Adding second (or more) thermostats to app (TD030 errors)

OK, like lots of folks I have been having the problem of setting up multiple thermostats, and having the extra therms fail to be added to the Nest (or Google Home apps). I had this happen back to back and figured some stuff out. This only applies if,...

jeff16 by Community Member
  • 1 replies
  • 0 kudos

Nest thermostats

I have three Nest Thermostats. Two of the three are losing power. They will not charge or pick up wifi. I called hotline wifi is connecting to everything else in my home. I charged each unit and both only temporarily stays charged on the unit then di...

charbiggs by Community Member
  • 4 replies
  • 0 kudos

Doesn’t work

I’m trying to install a new nest thermostat. My older one works fine. This one is junk. Tried every google help routine, nothing works.followed instructions on install. Everything seemed fine but wouldn’t connect. Since then locked in “continue setup...

BC56 by Community Member
  • 9 replies
  • 0 kudos
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