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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Learning - no Usage - Not cooling
My nest was working fine, now its showing not cooling and "no usage" in history. I came home to a house set on ECO between 68-72 and it was 83 one day and 93 another. Help
Set up issue with a Rheem system
My Nest is only turning on heat, whether it is set to heat or cool. I had an HVAC guy out, who says that with a Rheem heat pump system like mine, the thermostat should energize the reversing valve on the orange wire. He found that the thermostat was ...
No Power to RW wire... no heat, help!!
Hi there - My Nest stopped working of a sudden and how it's reporting no power to the RW3 wire. Oy - it's the coldest day of the year here. I've turned it off/on, recharged the battery, ensured the wires are 3/8 inch/in proper placement, etc. Any oth...
Thermostat connection
Cannot connect the thermostat to my phone
Heating stuck on
Hello, I have seen a few posts about this, however the solutions suggested seem to be limited. I have a two zone heating system, with two nests thermostats (3rd Gen). Every now and then, I can't pin point the frequency the heating gets stuck on, I ca...
Hot water schedule
HiWe have hot water (touch wood) but I’ve change my time schedule this afternoon from 5/6 to now 5/7. I noticed just before 7 o’clock that the hot water wasn’t “on”. Would there be any reason for this?
Nest Gen 3 Learning Thermostat battery issues
We just discovered that 5 years ago when we had our thermostat installed, they never connected the C wire. So it's been running off of the battery for 5 years. Battery is completely dead and will not charge. Have tried buying compatible batteries fro...
Replacement Thermostat
hi there, I have been sent a new thermostat to replace my old one that wouldnt connect to wi fi and was showing an error code. New one has come and connects with wifi fi but now we have no hot water.Cant find any helpline telephone number anywhere. P...
Thermostat won’t cool
Temperature set always indicates a +2hrs cooling from shown temperature- I can wait 24hrs and it never cools down
Doesn’t seem right
I’m in Mexico, my nest thermostat in Canada sent messages at 8 am temperature is good at 7C but when I opened Ap at 9:30 the thermostat reads-3 C. Outside temperature is only-8 C? Should I panic?
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