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On my iPhone I cannot see the current temperature or change the settings.

mpharper
Community Member

On my iPhone, I cannot get a temperature reading or make changes to the temperature or settings. MH

1 REPLY 1

moralesvicente
Community Specialist
Community Specialist

Hello mpharper,

 

Thank you for taking an interest in our community. I’m sorry to hear that you have been having difficulties trying to get the temperature reading and also change the setting of the thermostat in the app, so don’t worry, I’m here to help you. 

 

To effectively troubleshoot, please provide me with the following information:

  • What kind of thermostat do you have? 
  • What app are you using linked to the thermostat?
  • When did the trouble start? 

Keep me in the loop, and I can assist you with the next steps.

Best Regards,

Daniel