cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

One hour function

Chelleuk
Community Member

Multiple threads on various forums have shown that customers are perplexed as to why you can’t boost your heating for an hour using the app. 
customer services thank people for providing feedback but then nothing …. For years…. Surely this must now be a will fully omitted function from the app as SURELY if they wanted to add this function it would now be available. 
I’m confused as to why this wouldn’t be a feature in the first place but to have not added it despite feedback requesting it just seems bizarre. 
for this reason, I wouldn’t recommend this to anyone. The hive does this easily 

24 REPLIES 24

Ashepherdson
Platinum Product Expert
Platinum Product Expert

 "Hey google I'm cold" and it will raise the temp.. or "Hey google I'm warm" and it will lower it, this is exactly what you are looking for I believe. 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw the response from Ashepherdson. Shoutout and huge thank you to Ashepherdson for the help here. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

I can't see any help there, all I can see is purchase another Google item!

Can you explain GarretDS please, how this works with the App, and not using another Google product?

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Hey Frustratedddd, I did not say buy another product.  I said use the google assistant, which can be used on your phone (iPhone or Android), and does not require you to buy another google product.  

 

 

Oh I see, and that works with a NONE Google email account I assume as well?

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Okay, not sure why you are being so combative here, if the person has no google account (which is free so they could easily sign up for one), then they probably wouldn't have a Google Nest Thermostat.  The OP here asked for a boost function, I provided a solution to their original ask.   

Strange reply to a reasonable question! I have a Nest thermostat with a none Google account, and have done for years, ever since the 1st gen thermostats. I purchased a 3rd gen thermostat, and I still do not use a Google account.

Yes I could have a Google account, but I would loose a very usefull applet IFTTT for a start.

The question I asked, does it work with a none Google account as well?

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Okay I think I understand what you are asking now.  You are asking if you need to migrate to the new google account with the nest login to have it integrated into google home, and the answer is no, you do not currently need to do this, but I suspect that will change in the future.  For now it will pop up and ask you to migrate, but you do not need to.  You will be able to add the nest thermostat into your google home app, which will allow you to control via voice, and give the "Hey Google I'm Cold\Hot" command. 

cw2
Community Member

You've provided a workaround, not a solution to the requirement.

cw2
Community Member

No, it's not the same. The requirement is to boost the heat for a fixed period of time, i.e with a time OFF, not to manually voice control it.

Frustratedddd
Bronze
Bronze

Yes, but look at what the Hive looks like!

OT7OM4N
Community Member

Hi Chelleuk,

 

I've been looking for a way to do this for a while. I've finally figured it out, using only the google home app:

  1. Open the google home app and click the 'Routines' button at the top of your home.
  2. Add new routine with the '+' button (bottom right)
  3. Add a starter, e.g. Voice command > "Boost the heating"  (you can add more than one if you like)
  4. Add action > Try adding your own > "Turn the heating on"
  5. Add action > Delay Start > 1hr
  6. Add action > Try adding your own > "Turn the heating off"
  7. Save the routine.

 

You should now be able to say your phrase and google will turn the heating on, wait an hour, then turn it off again.

I think the time delay function is relatively new, I hadn't seen it before today.  Pretty useful!

 

Hope this helps

OT7OM4N
Community Member

P.s. you'll have to have added your nest thermostat to your google home app for this to work

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Why would you not just say "okay Google I'm cold" 

 

Does saying this just turn the heating on for an hour? Or does it just change the temperature of the thermostat?

 

I keep my nest switched off until I want the heating on.

A boost function on a traditional thermostat turns the heating/ water on for an allotted period of time (e.g. 1 hr) outside programmed hours. 

Previously I couldn't find a command to achieve this 'boost' function on the Google Nest Thermostat.

cw2
Community Member

Because the requirement is for a timed off in the basic app, not using another app as a workaround.

Jimevans77
Community Member

Its a great option to have and something I think would be an easy fix for the boffins a Google 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to see if we were still needing help on this as it seems like Ashepherdson's response was the answer that we were looking for here. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

cw2
Community Member

No, the answer doesn't satisfy the requirements. It needs a boost temperature and time period(s) as parameters. Whatever the schedule, you boost to the 'boost temperature' for 1,2, or 3 (number of pushes) hours, and then drop to the scheduled temperature at the end of that time. The given answer, using Google Assistant, allows almost similar, but requires an end temperature, a time period, and doesn't read the scheduled temperature at the end time. It also requires the app.

 

And it shouldn't be necessary to use Google Assistant; just implement it on the unit. i.e. pretty much like every other thermostat.

GarrettDS
Community Specialist
Community Specialist

Hi everyone,
I appreciate you taking your time to let us know about a feature that you would like to see. Feedback like this helps us constantly improve our products and services by knowing what we are doing right and what we can work on. 


Don't hesitate to reach out if you have any more questions, comments, or concerns.

Best regards,
Garrett DS

No answer as far as I'm concerned just want 1 button to tap and s 1 hour heating boost comes on. Not much to ask in my opinion 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

cw2
Community Member

I'll just reach out and advise that the Google Nest needs more clarification compared with the user's expectations against a traditional timeswitch.

 

First, it doesn't switch on/off. It tries to achieve the selected temperature. Its 'off', which respondents refer to, is actually a temperature. It could be lower or higher than scheduled. This is why it can't do a simple boost just by turning on, then off after a time period.

Any solution requires a temperature parameter.

One hour is probably what most people would like, but it could be 2 or 3 hours (like, an evening)

 

I don't see expect a rapid implementation; in fact I don't expect an implementation given the time that it's been on the market with little change, and I recognise the work required to implement and test a new feature.

 

Oh, and try to change the corporate 'reaching out' talk. It doesn't work well in many cultures and is reminiscent of the Sirius Cybernetics Corporate-speak described in H2G2.

GarrettDS
Community Specialist
Community Specialist

Hey folks,
I have sent this feedback to the appropriate team as a feature request and I appreciate you providing us with the feedback. At this time I will be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS