Outside Temperture

[ED37]

Thermostat stopped showing the outside temperature and does not follow the Aux. temperature lockout settings. 

[CoolingWizard]

@ED37 ,

The Nest Learning Thermostat get the outside temperature from the Internet via the WiFi. 

The Cooling Wizard

[ED37]

The settings on thermostat show it is connected to WIFI.  The Nest phone APP does show outside temperature. I did a restart on the thermostat and that did not correct the problem.

[DaveBaumann]

I am having the same issue. Just started this morning,

[ED37]

The problem just started this morning for me also.  I see member posts with the same problem.  I  wonder if Google is aware of this problem? 

[DaveBaumann]

I tried a restart, also. No luck.

[AlineD]

I am having the same issue.

[tajennifer]

Hi everyone,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your Nest Thermostat, which is not showing the outside temperature. I appreciate the steps that you have already taken to solve the situation. I understand how difficult it can be when things don't work as expected. Don't worry; help is here. I just need to ask for some information to provide the best solution:

• What type of Nest Thermostat do you have? You can check the "How to tell which Nest thermostat you have" article to find out.

• Are you getting any error codes on the app or the Nest Thermostat?

@CoolingWizard  Thanks for your help in this situation.

Please keep me posted.

Best regards,

Jenny