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Pin Number

joeyG1940
Community Member

My thermostat is locked and I don't have the PIN number ! How do I get it or at least unlock it ?

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

 

If the thermostat is connected to Wi-Fi and you can see it in the app, you can unlock and change the PIN using the app:
https://support.google.com/googlenest/answer/9247319

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Thanks for your help, davidking. 

 

joeyG1940, chiming in to ensure you're all good. Have you managed to unlock your thermostat with the help of the steps on the link provided above?

 

Best, 

Melba

Jake
Community Specialist
Community Specialist

Hey joeyG1940,

 

I wanted to check in and see if you managed to see Melba's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey joeyG1940,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake