Please help me cancel rush hour rewards. I do not want to make a phone call and wait

[joycetopshe]

My AC stopped working after 5 days of rush hour rewards. I want to cancel now that we’ve gotten the AC fixed. The program is messing with my own energy schedule. How can I do this without making a phone call. 

[JillG]

Hi @joycetopshe 

Go through this "contact us"  form linked below. Once completed you may find a chat option to opt out of the Rush Hour Rewards program.

Contact Us - Google Nest Help 

Jill