08-03-2023 10:12 PM
My wires are weird and I can't see anything on the Net that can get guide me. Please help me!No W wire
Y and X have a jumper
08-04-2023 01:56 AM
Same issue but not same wording
08-06-2023 12:53 PM
Of course it's the same issue, one is a close up of the other one
08-06-2023 05:26 PM
Hello NestNoob2,
I’m sorry to hear you’re having trouble with this. No worries; we'll check this out. Can you verify the make and model of your heating and cooling system?
@krazchaotic, can you please send us a photo of the wiring from your old thermostat and the make and model of your system?
I look forward to your response.
Regards,
Edmond
08-08-2023 04:58 PM
The thermostat is a
08-08-2023 05:10 PM
Hi there,
Thanks for the information. Could you also please give us the brand and model of your Cooling and Heating systems?
Best,
Edmond
08-08-2023 05:45 PM
I'm sorry but I don't have that information.
08-08-2023 06:05 PM
Hey there,
Thanks for checking. Based on the photos of the wires from your current thermostat, this is a heat pump system wiring configuration. This should be compatible with any type of Nest Thermostat.
The correct wiring configuration for that in the Nest thermostat is:
1. Yellow wire on Y or Y1
2. Red wire on R or RH/RC
3. Green wire on G
4. White wire on O/B
5. Blue wire on C
Take note no need to put the jumper wire between the RC and RH and the jumper wire on Y and W on your current thermostat to Nest thermostat as the Nest thermostat base has a built in jumper wire.
Let me know if you have more questions.
Thanks,
Edmond
08-09-2023 12:37 PM
That was the first configuration I tried, but to no avail, the Y comes up red (Not detected) on the cable detection. No worries, I think I will just hire a professional. I'm scared I might mess up my system. I appreciate all the help. Thank you.
08-09-2023 01:42 PM
Hello there,
Thanks for trying. If you still have some questions, just let us know and we'll be happy to help.
Best,
Edmond
08-25-2023 08:03 PM
Hello everyone,
I wanted to ensure that everything was covered here.
Thanks for looking into this, Edmond.
@NestNoob2, how's it going with the installation? Have you managed to reach out to an HVAC technician for the wiring configuration? Let us know if you still need more help.
Regards,
Mark