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Power connector not detected

Shmlangela
Community Member

I’m hoping someone can help because I’m currently at my wit’s end with this thing… I have the Nest thermostat that I installed about a month or so ago. Immediately I got the N260 code regarding power, so I ordered the power connector and installed it. Everything seemed to be working fine for a couple weeks until we had a new AC unit installed.  Suddenly the N260 code was back so I did a power test and it seemed to fix the issue…. For a couple days. Then the code was back and now when I do a power test the power connector is showing “not detected”.  I’ve checked everything a million times. Reconnected all the cables… reset the unit.. nothing helps. Sometimes the code will say wiring info is wrong. I’m not sure what has changed!  Here’s a picture of how I have it wired. Any suggestions are much appreciated. I’m starting to think maybe I have a faulty power connector??! 

FF63348F-47B0-431F-B36E-B24B5440D346.jpeg

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