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QR code & set up code unavailable

Amanda530
Community Member

My nest thermostat has already been mounted on the wall so I cannot see the QR code. Also there is no set up code. I am trying to add it as a new device. What should I do?

4 REPLIES 4

Tay_there
Community Member

Have you tried pulling it off the wall? 

aatienza
Community Specialist
Community Specialist

Hey folks,

 

@Amanda530 What type of Nest thermostat do you have? You can check out this link for additional help.

 

I appreciate the help, Tay_there.

 

Thanks,
Archie

aatienza
Community Specialist
Community Specialist

Hey folks,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey folks,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie