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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4688 Views
  • 0 replies
  • 5 kudos

Best Room Sensor

Nest room sensor is associated with an account that has been deleted. Never removed the sensor from the account. Now when I try to connect the sensor to my new account it says it cannot connect because it’s connected to another account. I left the ba...

Dgbecht by Community Member
  • 290 Views
  • 5 replies
  • 0 kudos

alexa won't find the nest thermostat

The thermostat is installed and working fine, I can't, however, connect to Alexa. HelpI did disable and re-enable the skill. idk what else to do.

bsnder5 by Community Member
  • 371 Views
  • 4 replies
  • 0 kudos

Anybody found a way to register a warranty claim?

I, like many other, have a Google Nest thermostat that has failed within the warranty period. As has been the main theme of this blog, the means to gain any satisfactory communication with Google to effect a legitimate warranty seems impossible. Ever...

Nest compatibility

 I have a Bryant system with wires labeled A, B, C, D. Green, Blue, White, Red respectively. I attached the corresponding colors except I attached Blue to Yellow. Doesn’t seem to work. Is not compatible?

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Jwrichter by Community Member
  • 348 Views
  • 4 replies
  • 0 kudos

Resolved! Thermostat Not Recognized

Terrible help related to Nest thermostat. Info on site is no help. How do I get to talk to someone?

Richph by Community Member
  • 581 Views
  • 9 replies
  • 0 kudos

Replacement thermostat

Have the dreaded w5 error code on my nest thermostat 3rd generation. Customer care has agreed to replace it , fantastic I thought .. replacement order came through only to be told I was having a copper coloured one . I contacted customer care and ask...

Karl1972 by Community Member
  • 2524 Views
  • 13 replies
  • 1 kudos

Manual schedule

Hi all, here’s hoping you can help. I have set up a schedule which is predominantly driven by temperatures. However, what I’d like to know is if I can have a schedule based on times, for example, I don’t want the heating to come on in the middle of t...

Angela918 by Community Member
  • 372 Views
  • 3 replies
  • 0 kudos

Trane Air Furnaces

Have new NestMy Nest 6 wiring hook up need 2 stage do I hook that up to* ob and what programming is neededThks

Home - Away feature

How does exactly the Home/Away works?How far from home an I supposed to be and for how long, in order to trigger the Away status?And will thermostat go back to home status only if I enter home or also if I'm approaching home?

thegios by Community Member
  • 251 Views
  • 4 replies
  • 0 kudos

Nest randomly sets itself to 50 degrees

i'm occasionally waking up around 3-4 am freezing only to find my Thermostat is set to 50. I've disabled all thermostat features that may play a role. There's 1 pattern i've noticed. Whenever this happens one of my Google home speakers is offline and...

DP1 by Community Member
  • 645 Views
  • 12 replies
  • 0 kudos
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