Having issues with your thermostat staying connected is not ideal. Let's jump in and ensure your system is working as intended. Do you mind me asking you are seeing any error messages? I did find a helpful article with some troubleshooting steps. Please let me know if that helps out.
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
