cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Reconecting

Road4295
Community Member

I live in an area where our WiFi goes down frequently. After my WiFi comes back up is there a way to reconnect my thermostats to my iPhone app if I am out of town?

4 REPLIES 4

David_K
Diamond Product Expert
Diamond Product Expert

Your thermostats should automatically reconnect to the Wifi once it comes back online. If it doesn't, you would need to be physically with the the thermostat to troubleshoot, unfortunately.

Nest thermostat is offline - Google Nest Help

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

Thanks for reaching out. I just want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further. 

 

I appreciate the help, @davidking.

 

Best,

Jenelyn

zoeuvre
Community Specialist
Community Specialist

Hi Road4295, 

 

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
 

Thanks,

Zoe

Jenelyn_O
Community Specialist
Community Specialist

Hey Road4295,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

 

Thanks for the help, Zoe.

 

Regards,

Jenelyn