Renting house and need to change Nest thermostat

[ljassim]

I have 1 Nest thermostat in my  name. How do I change it to the renter's account? Do I delete my account? It will be a different Wifi.

[Ryan_G]

Hi ljassim,

Thanks for reaching out and we're sorry for the delay.

It will be easier for you to do a complete factory reset on your thermostat since it'll be on a different WiFi and transfer to a new account.

I hope it helps.

Best regards,

Ryan

[Ryan_G]

Hey ljassim,

I just wanted to follow up and see if you're still in need of help? Please let me know, as I would be happy to answer any questions you may have.

Best regards,

Ryan

[ljassim]

Hi

The tenants connected it to their new Internet service but I can still see it and control it. If I erase it from my   computer and phone will it affect them?

[Ryan_G]

Hi ljassim,

Thanks for the update!

You'd still be able to see and manage it from your computer or the app even though it is connected to a different internet. The Nest Thermostat can be completely reset and connected to the renters account if you'd allow it.

Check this link for a complete guide on how to reset your Nest Thermostat.

Also, you could remove your thermostat from your account if doing a reset is not possible. This way, you won't be able to see and manage it from your computer or from the app.

I hope it helps.

Best regards,

Ryan

[Ryan_G]

Hey ljassim,

I just wanted to follow up and see if you're still in need of help? Please let us know, as we would be happy to answer any questions you may have.

Best regards,

Ryan

[Ryan_G]

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Best regards,

Ryan

[Ryan_G]

Hey folks,

It looks like we haven't heard back from anyone so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day.

Best regards,

Ryan