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Replacement heat link Ireland

Neevo
Community Member

My heat link has no lights on it and I'm getting a H71 error. I've established through contacting google that it needs to be replaced. I'm in Ireland so Boxt do not cover my area. I can't work out if it's possible to buy a heatlink on it's own without buying the whole Next Thermostat set up. Where can I get one from? 
I contacted google through chat and the person I was in touch with said they'd get a senior person to contact me by email. Apologies if I'm duplicating things here, but it's cold and I feel the need to do something to try and progress the issue!

1 REPLY 1

RoseburnA
Community Member

We are having the same problems here in Edinburgh. Our link keeps dropping the connection to the thermostat. When we get it reconnected it then fails to switch on our boiler.

Anybody out there who can help🥶🥶🥶