I saw an old thread about this but the moderator didn't answer the question and closed out the thread. Please answer the question instead of asking if it requires an answer. This way future searches will find an answer.
Apologies for the late reply. I wanted to follow up and see if I could be of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.
