Resetting My Thermostat

[Blkpepper]

My Nest Thermostat E is not allowing me to connect it to my app. When I go to settings, Nest App, it says, "Connected". It also says the Nest is already connected to an account, but it isn't showing on my app. How do I reset the thermostat and start over?

[Jake]

Hey there,

Sorry for the late reply. I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake