01-22-2022 02:43 PM
I just bought a Google Nest thermostat to replace my old RobertShaw9600. However, when I go through the setup option in the app, it says it is not compatible. I am attaching a photo of the wiring of the old thermostat. Any help would be appreciated.
02-01-2022 03:01 PM
Hey Psyfon,
Thanks for posting and for the photo. Apologies as well for the delayed response.
Good news — based on the photo you've provided, your system is compatible with our Nest thermostat devices. However, you also need to make sure that your system runs on 24 V. You can also check your system’s compatibility before purchasing a Nest thermostat with our online Compatibility Checker.
Hope this helps.
Best,
Melba
02-04-2022 09:06 PM
Hey there,
Checking back in — do you still need help with your thermostat?
Best,
Melba
08-17-2022 01:01 PM
Hey there,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
Best regards,
Jake