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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5188 Views
  • 0 replies
  • 6 kudos

Resolved! Linking thermostat to new phone

I successfully installed and connected my nest thermostat to my previous iPhone. This broke and I have a new iPhone. I therefore needed to to connect it to the nest thermostat to the new phone after I installed the app. I followed the steps in the ap...

Jli22 by Community Member
  • 1026 Views
  • 5 replies
  • 0 kudos

Time increments

This has been raised several times before by other members. As far as I can see there is still no fix. We have an expensive electric boiler and I want more control of it. Do the maths! A 6kw boiler times 40p per kwh means 15 mins costs 60p. Times 365...

Tiggerfan by Community Member
  • 121 Views
  • 0 replies
  • 0 kudos

Battery won't hold the charge

I just installed a Nest thermostat gen 3. It won't turn on. Just hooked up with W1, Rh, Y1,and G wires. I checked the breaker and it's on and rewired to test and making sure that they're seated properly.Any advice would help. Thanks.

Halbrand by Community Member
  • 4480 Views
  • 5 replies
  • 0 kudos

Nest 3rd Gen. Hot water

In the hot water section of the nest app with a programmed schedule, in the setting section should the “on/off” slider be selected to on or off to make the schedule work properly?i.e. does this selection turn on the schedule, or override it to perman...

Enables full Opentherm runability

I bought the Google Nest 3rd learning because I was looking for a good Open Therm wireless thermostat, but I'm finding that the temperature modulation function of the heating system is not working fully correctly. When the room temperature set-point ...

VP86 by Community Member
  • 223 Views
  • 1 replies
  • 1 kudos

Nest unable to find my wifi

Hi, my Nest stopped working in September. Boxt came and ended up fitting a new one.No heating on really since then. November turned heating on and off manually.Tried to put it on my app to do the heating remotely etc...it can't detect my WiFi.Reset W...

JillP by Community Member
  • 629 Views
  • 11 replies
  • 0 kudos

Nest off line and Thermostat showing H72

Hi,My Nest thermostat suddenly went off and the scree is black. My app is showing it off line.I have taken it off the wall and put it on charge overnight the reattached it to the wall mount and it is now lit up but showing H72 ‘the power to this ther...

Kbro1 by Community Member
  • 278 Views
  • 4 replies
  • 0 kudos

Best Thermostat permanently runs my boiler

After 2 years of no problems, my Nest thermostat now doesn’t switch off my boiler at the required temperature on the display. There are no error messages displayed on the thermostat or the boiler and the in a green LED on the link.The only change I h...

Jpc2302 by Community Member
  • 435 Views
  • 8 replies
  • 0 kudos

Resolved! Broken Heatlink h72

Hi Google,I bought a nest learning thermostat on March 20th 2020. After 2,5 years it suddenly stopped supplying power to the thermostat and gave error code H72. After several checks I found out that this is a common problem with the heatlink. Everyth...

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