Rush hour eligibility

[Tigerman1965]

Got a email from nest google wanted to sign up for rush hour program an was told my nest thermostat did not qualify, wondering if anyone knows why? I believe I was on it last year with Nyse&g 

[Jake]

Hey Tigerman1965,

I wanted to follow up and see if I could be of any help. I found an article with more details on the Rush Hour Rewards program. Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hi Tigerman1965,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

[Tigerman1965]

Hey Jake all I know is my home thermostat does note qualify for this program. Nyse&g is my electric company. Tom

[Markjosephp]

Hello everyone,

I know it has been a while, but I wanted to ensure that everything was covered here.

Thanks for lending a hand here, Jake.

@Tigerman1965, to confirm, what type of Nest Thermostat do you have? If you have the Nest Thermostat 2020 model, the notification might be for the Nest Renew feature. But when did you receive the email notification? Could you please tell us more about the context? I'll look forward to your response.

Regards,
Mark

[Dan_A]

Hello Tigerman1965,

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan