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Schedule problem

Sky8
Community Member

Hi

i have been away and I switched my nest/boiler off completely at the main switch so no electricity going to it. On the last day we were away the schedule showed it was on from 00 for over 21 hours when it wasn’t all turned back on until around 17.00 that day?? Any ideas why this should be?

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi Sky8,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this. Could you share a screenshot of the Nest Energy History for that day?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Sky8,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Sky8,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward