01-06-2023 02:03 PM
I have had a Nest Learning Thermostat and 1 sensor for 4-5 years. Recently I had to replace the battery in the sensor. Now the thermostat can't find the sensor. I deleted the sensor and started from scratch to add the sensor. Whenj trying to set up the sensor I get a message saying I need a Nest thermostat, which I have and appears to be working perfectly! Any suggestions?
01-10-2023 09:34 AM - edited 01-10-2023 09:36 AM
Hi Boz3,
Thanks for posting ― let's get this sorted out.
Give these steps a try:
Keep us posted.
Best,
Mel
01-13-2023 12:28 PM
Hey there,
Checking back in should you still have some questions here. Let us know by replying to this thread.
Best,
Mel
01-17-2023 08:01 AM
Hi everyone,
@Boz3 just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
I appreciate the help, Mel.
Thanks,
Emerson