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Setup Nest Thermostat E

Sandramarsh
Community Member

I need help setting my E thermostat I can't get messages on my phone it is broken. Can call #### home phone or text my husband at ####.

 

 

 

For the safety of our community members, this post was edited to remove personally identifiable information.

 

1 REPLY 1

Markjosephp
Community Specialist
Community Specialist

Hello Sandramarsh,

I'm sorry to hear that you're having trouble with your Nest Thermostat E. While we can't reach you directly, we can certainly provide some general guidance on troubleshooting your thermostat. Are you having issues adding your Nest Thermostat to the Nest app? Could you provide more details and a rundown of all the steps you've tried?

With this, ensure that your thermostat is properly connected to your Wi-Fi network. Check the settings on the thermostat to confirm the Wi-Fi connection status. If the issue persists, try power-cycling your thermostat. This usually involves restarting it or performing a factory data reset. Additionally, make sure that the app on your phone is updated to the latest version. Also, if you need live support, fill out this form with the needed information, and you can get a chance to speak to them.

Let us know if you need more help.

Best regards,
Mark