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Setup of thermostat

Lz
Community Member

Hi there, setting up my nest thermostat, it took me over a year to get to it  so the battery may have run down,

 

when I put it in and turn on power I get a red flashing light, I am assuming that means battery needs to charge, and it says up to two hours to do

 

so if it’s sitting in the box for a year or so will it still charge or will I need to put a new batteries?  @@Links to members 

1 Recommended Answer

Lz
Community Member

It took me two calls  to get to the right person

 

the first  gave me an hour and a half of moving wires to no avail,  I removed the thermostat, and reinstalled the other one

the following day I got in touch with someone at best  who knew exactly what to do

 the orange wire went to OB, and we were good to go

 

works well

 

thx!

 

works well

 

thank you

View Recommended Answer in original post

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

See the "1. Blinking red light on your thermostat" steps linked below

Troubleshoot when your thermostat won’t turn on - Google Nest Help

Markjosephp
Community Specialist
Community Specialist

Hi folks,

 

I wanted to stop by and see how I could help.

 

Appreciate the help, @David_K.

 

@Lz, It appears that its battery is drained after being on a shelf for a long time, which is why it won't turn on.

 

Tell us more about what's happening with your Nest thermostat. Were you able to follow the steps from the link above? If this is the case, make sure all of your thermostat's wires are securely seated in their terminals (no loose or exposed wires). 

 

Let us know how it goes.

 

Best regards,

Mark

Lz
Community Member

It took me two calls  to get to the right person

 

the first  gave me an hour and a half of moving wires to no avail,  I removed the thermostat, and reinstalled the other one

the following day I got in touch with someone at best  who knew exactly what to do

 the orange wire went to OB, and we were good to go

 

works well

 

thx!

 

works well

 

thank you

Markjosephp
Community Specialist
Community Specialist

Hi Lz,

 

That's great! Thanks for letting us know, and I appreciate your patience doing all the installation and set-up process, so I'm going to be locking this thread in 24 hours. If you have any other concerns or questions, please feel free to create a new thread.

 

Best regards,

Mark