cancel
Showing results for 
Search instead for 
Did you mean: 

Software Info

mrelmo
Community Member

What is the latest software version for the nest thermostat? Can I find the version on my phone app or do I have to check it on the thermostat itself?

1 Recommended Answer

MrVacca
Silver Product Expert
Silver Product Expert

Hi @mrelmo - the lastest software update is Version 1.1-11 - released January 26, 2022.

You can find what version you are running by opening the Google Home app, then go to thermostat, then the gear in the upper right, then device information and you'll see software version in there. 

Hope this helps!

 

Bill

View Recommended Answer in original post

11 REPLIES 11

MrVacca
Silver Product Expert
Silver Product Expert

Hi @mrelmo - the lastest software update is Version 1.1-11 - released January 26, 2022.

You can find what version you are running by opening the Google Home app, then go to thermostat, then the gear in the upper right, then device information and you'll see software version in there. 

Hope this helps!

 

Bill

mrelmo
Community Member

Thank you that is exactly what I was looking for

Markjosephp
Community Specialist
Community Specialist

Hey everyone,

 

@MrVacca, thanks for sharing. Big help!

 

@mrelmo, I'm glad that you were able to find what you need with your Nest Thermostats current software version. 

 

Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Best,

Mark

mrelmo
Community Member
I have not found any help with my issue. I have 2 nest thermostats, 1 at each property (2 different homes on phone app) when I want to have a seperate heat hold temperature (55 degrees on one and 62 on the other at the same time) eco will only allow the same temp on both.
 

Markjosephp
Community Specialist
Community Specialist

Hi mrelmo,

 

Thanks for letting me know. Let's take a closer look on why your Nest Thermostats won't hold to the same temperature without the Eco mode activated.

 

To clarify:

 

  • What type of Nest Thermostats do you have?
  • Are you using the Nest App or Google Home App to control them?
  • What's the make and model of phone that was used for the set up?

 

I'll look forward for your response.

 

Regards,

Mark

Jake
Community Specialist
Community Specialist

Hey mrelmo,


I wanted to check in and see if you managed to see Mark's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

mrelmo
Community Member

apparently I do not know hope to reply as my replies have come back via demon mailer so I still have an issue, 

I am using the nest thermostat at both locations, the Google Home App is on my Samsung AOS2 phone, I am not saying it won't hold the same temperature. It is just the opposite, at location A I have a hold via eco for 56 degrees, at location B I want a hold of 63 degrees. When I try to set a hold of 63 degrees at location B via eco it reverts to 56 degrees that I have at location A. 
 

Markjosephp
Community Specialist
Community Specialist

Hi folks,

 

@Jake, thanks for the followup.

 

@mrelmo, thanks for clarifying and I'm sorry for the confusion. Let's try this steps:

 

  1. Modify or edit the Eco Temperature settings in the Google Home App's Temperature preferences. Here's your guide
  2. Restart your Nest Thermostat.
  3. Monitor and see how it goes.

 

Please let me know if that helps, or if the issue still persists.

 

Thanks,

Mark

Markjosephp
Community Specialist
Community Specialist

Hi mrelmo,

 

Checking back in—how's it going? Were you able to do the provided? Still need our help?

 

Best regards,

Mark

OK this appears to solve my issue I won't know until later this month, thank you

Markjosephp
Community Specialist
Community Specialist

Hello there,

 

I'm glad that the steps were able to fix the issue, so I'll go ahead and lock this thread in 24 hours.

 

For now, monitor its behavior and if the issue persists, feel free to let us know if you have some questions or need more help in the future — we'll always be here.

 

Thanks,

Mark