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Stop changing my thermostat

Bsl
Community Member

It keeps changing my thermostat settings. I set a temperature and it changes usually during the early morning hours. I always used nest app and when I reinstalled I used google home app and nest app. This problem started happening. I set my get to 62 and it changes every day to 69.  Please help as I am checking and having to change it several times a day. . 

17 REPLIES 17

BrianDarby
Community Member

Do you have the 'learning' features switched on? Switch them off and set a manual schedule 

Bsl
Community Member

The learning feature is off. I still have to change the temperature where it won’t go up higher than I want. 

BrianDarby
Community Member

How have you set your schedule? Can you post a screenshot?

Bsl
Community Member

 

5DD1EE4B-91F3-4822-9054-E09873FEA94B.png

Bsl
Community Member

87B19727-FE37-4D84-B223-CAD08D4A7BF6.png

Bsl
Community Member

I don’t have a schedule set. 

BrianDarby
Community Member

So it’s running the same temp 24 hours a day? 

Bsl
Community Member

CE845D4B-ED44-48D6-8CE7-37D81723F5E5.png

Bsl
Community Member

No. It is set at 62, but temperatures there are around ############. It just all of a sudden changes the temperature I have set (62) to 69. I’m trying to check it regularly so it doesn’t go that high. Right now it states offline. What would you like a picture of?  This google home app is new to me so it would be helpful where I go to get that info. I can send it once it is back online. 

BrianDarby
Community Member

So there are settings on there to charge it to 69. Which is why it’s changing to 69

Bsl
Community Member

I’m not changing to 69–the Nest is making that change.  I’m set it to 62. I change anytime it has been changed from 62. 

BrianDarby
Community Member

Right but what happens if you enter the schedule and change those little orange balls so that they say 62 rather than 69. Click on one and it’ll let you drag up and down with your finger. Repeat for all days 

Bsl
Community Member

Thanks. I just removed the entire schedule. I didn’t put it there—it just appeared. I bet this helps not having the schedule there. Thanks so much!

BrianDarby
Community Member

Ha it should do 🙂 the only way it’ll change now is to your “Eco” temperature if it or a connected app senses you’re away. You can of course customise all of that too 

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Appreciate your help and answers here, BrianDarby. 

 

Bsl, glad to hear that it's been sorted out with @BrianDarby's help. Feel free to reach out again should you have more questions in the future, we'll be glad to help. 

 

Best, 

Melba

Bsl
Community Member

not sure why it put the ####. Temps there are 58 to 72