Help. I’m currently stuck on the screen that shows a smartphone with a home and arrow in it.
I have downloaded the app. it won’t connect to the device. Using either authentication method.
also I have tried holding the button down for 5,10.15 seconds. Reset. Multiple times. Left to charge over night. I’ve disconnected and reconnected everything multiple times and am now at wits end. I still end up with a useless icon frozen on screen
If anyone can help that would be great. Many thanks.
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,