System issue message- nest power connector N260 error meesage

[Deeps]

Hi everyone,

I’m encountering an issue with my Nest Thermostat. I received this message: “Nest Thermostat isn’t receiving sufficient power, which will cause the thermostat’s batteries to drain rapidly.”

Currently, only four wires are connected:

• Green wire to the G port

• Red wire to the R port

• Blue wire to the Y port

• White wire to the W port

Any suggestions on how to resolve this?”

[SoriaD_]

Hello @Deeps 

Thank you for reaching out to our Nest Community. Don't worry; I'd be happy to help you with your Nest Thermostat's battery.

I fully understand this situation. Let me give you a hand.

• I want to start by asking you what Nest Thermostat model you have.
• Are all the wires of your thermostat seated firmly in its terminals?
• When did the issue first occur?
• Did you try to charge the display? 

With these details, we can have a clearer idea of the reason for this situation.

Feel free to keep posting, and we'll work to find a solution for you.
Best regards,

Douglas

[Deeps]

Hello Douglas ! Thanks for reaching out. 
please find my response 

1.  Google Nest N260

2. Yes, all the wires have been seated firmly.

3.  Week after installation 

4. no, I dint try to charge display. 

[SoriaD_]

Hello @Deeps 

Thanks for your reply and the information you provide me. Lets try to find an answer for this situation. 

I really appreciate it if you could share with me the information located in your Nest Thermostat. 

Please go to Settings > Technical Info > Power. Please share these details to confirm the battery status on your unit and we will continue with your case.

Feel free to keep posting.

Kind regards,

Douglas.