04-30-2023 11:53 AM
Temperature will not get to set temp
05-05-2023 12:16 PM - edited 05-05-2023 12:18 PM
Hello Jfulton6,
Thank you for taking the time to let us know about your inquiry.
It appears that it's a power-related issue because your thermostat is able to send a signal to your system, but your system isn't sufficient enough to produce heat. To be sure, please check the power readings on your thermostat's Technical Info settings. Also, a few questions: are you seeing any timeframe on how long it should take to hit the target temperature? Lastly, does your thermostat have a C-wire or a Nest Power Connector installed?
I'll look forward to your response.
Regards,
Mark
05-09-2023 09:27 AM
Hey there,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Regards,
Mark
05-10-2023 09:36 AM
Hi Jfulton6,
I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.
Thanks,
Mark