cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21832 Views
  • 0 replies
  • 6 kudos

No Power in Heatlink

Hello can you tell me if I can purchase a new heatlink. My heatlink v 2 has stopped working. So can I buy just the heatlink preferably v 3. Or do I need to buy a whole kit including thermostat. thanks I’m advance.

Shaz_zie by • Community Member
  • 622 Views
  • 3 replies
  • 0 kudos

Zone Temp setting

Hi all, Any way on the nest android app to show actual temprature instead of setpoint?I have zoned nests x5 but to see actual temp of each on the app I have to click each one individually instead of being able to view them all see this Image for bett...

DoMiNiOuS by • Community Member
  • 275 Views
  • 0 replies
  • 0 kudos

is there a way to lock on the fan all of the time?

is there a way to lock on the fan all of the time?cold winters here in Iowa below zero!we need to be able to lock the thermostat to the furnace fan to on to help keep the pipes from freezing.also we need a wider range on the heat cool settings for th...

iowagold by • Community Member
  • 322 Views
  • 0 replies
  • 0 kudos

Won’t heat my home

I reset my Nest to manufacture settings accidentally. I tried setting it up but o might of set up something incorrectly. It was working fine before I did this. How can I make it work correctly again?

Chikita2 by • Community Member
  • 435 Views
  • 1 replies
  • 0 kudos

Linking a NEST thermostat to the NEST app.

My NEST thermostat is no longer connected to my NEST app. It says "Add product" instead of showing the circle with a red color when heating and allowing the temperature to be controlled. When I try to reconnect it says it is already connected. Soluti...

Sensor stippee working

I have two sensors in rooms not too far away crom the main thermostat, but doors separate them. Last night about 5 am PST the nest sensors went "offline" and now they won't reconnect at all. I tried to remove one and install again, and now I cannot e...

Dnitro by • Community Member
  • 667 Views
  • 1 replies
  • 1 kudos

Furnace not turning on until late afternoon

In the morning, have the temp set to 68 degrees. The Nest shows the time to heat (2 hours). But the furnace is not turning on. It finally started running at 4pm but by that time the house temp was down to 53 degrees. It is now 7pm and the house is up...

SL2 by • Community Member
  • 512 Views
  • 1 replies
  • 0 kudos
to vote
Labels