Temperature stuck

[bombuslucorum]

I manage the temp for an elderly relative remotely. Thermostat is set to 22 but the app tells me that the room temp is 16 and it hasn't changed for 6 days? The data tells me that the boiler has been heating for 24 hrs each day 🤷🏼‍♂️

[CoolingWizard]

You need to call a repair technician to take a look at your boiler and your boiler valves. It sounds like what’s going on is that one of the valve is not opening to let the water go to the heating units in the rooms.

[bombuslucorum]

Thanks, that’s what I was thinking but I’m not at the property to check. I will call out an engineer to check. 

[Jake]

Hey bimbuslucorum,

Thanks for the helpful reply CoolingWizard.

I wanted to follow up. Please let me know if you were able to resolve the issue with a tech coming out. Let me know if you have any other questions from here as well, as I would be happy to review.

Best regards,
Jake

[Jake]

Hi bombuslucorum,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake