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There was a problem connecting to the Nest Services

JediHood
Community Member

I'm continuously getting the message, "There was a problem connecting to the Nest service. Try again in a few minutes." This has been happening for the last 2 weeks. When you click Try Again I regain access  for maybe a minute then it pops up again. Something changed as I have had my Nest Doorbells and Cameras for several years and never had an issue. The service is not useable. 

 

What can I do?

3 REPLIES 3

MikeNeil
Community Member

I’m having the same problem.  Any fixes?

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

michaelvny
Community Member

I’ve been having the same issue with Nest IOS app…”There is a problem connecting to the nest services”. I just discovered this forum and that I’m not the only one experiencing. I cannot find a resolution in these threads, other than to do a factory reset on all devices. Is that the solution? Please advise.