10-23-2022 02:40 AM
I have a brand new thermostat e but I can’t get passed this Home Screen error
10-23-2022 04:59 AM
Hi @Alex2022
Does you Nest app on your phone is able to see the device? Could you place it closer to the heat link to see if this helps? 😊
10-23-2022 06:15 AM
No when I go through the setup it doesn’t find the device
10-23-2022 05:20 AM
Hi @Alex2022 - Maybe that symbol means you need to download the Google Home app in order to do the next part of the setup process.
Hope this helps, let us know!
I have the app as we already have another nest
