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Thermostat acts like a battery issue

patlovestam1986
Community Member

Want start up acts like a battery issue. 

1 REPLY 1

Markjosephp
Community Specialist
Community Specialist

Hello patlovestam1986,

I understand that you're experiencing what seems to be a battery issue with your Nest Thermostat. I'd be happy to take a look at this for you.

To troubleshoot this, you might want to try a few things. First, ensure that the thermostat is properly connected to your Wi-Fi network. A stable connection is crucial for the Nest Thermostat to function optimally. If the Wi-Fi connection is fine, try resetting the thermostat and reconfiguring it.

Another potential solution is to check the battery level. Even though the Nest Thermostat is primarily powered by your home's wiring, it does have a built-in battery for backup. If the battery is low or not functioning correctly, it could lead to the issues you described. So gather the power readouts in the Equipment settings or in the Technical Info settings and check for any possible wiring reports or message codes.

Let us know how it goes.

Best regards,
Mark