04-29-2024 11:04 AM
Can’t control the thermostat by touching the face.
05-02-2024 09:29 PM - edited 05-02-2024 09:29 PM
Hi @Davetree,
Thanks for reaching out to the community! I understand you're having some trouble with your thermostat, and I am aware of how difficult it is for you. Thanks for your effort. To help diagnose the issue, I'll need some additional information.
First, could you tell me what type of thermostat you have?
Once I know the model, I can ask you some more specific questions about what you're seeing on the screen (like any error messages or if it's blank) and any troubleshooting steps you've already tried.
The more details you can share, the better I can assist you in resolving this.
Regards,
Jorge.