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Thermostat can’t control by touch screen

Davetree
Community Member

Can’t control the thermostat by touching the face. 

1 REPLY 1

ovidioj
Community Specialist
Community Specialist

Hi @Davetree,

Thanks for reaching out to the community! I understand you're having some trouble with your thermostat, and I am aware of how difficult it is for you. Thanks for your effort. To help diagnose the issue, I'll need some additional information.

First, could you tell me what type of thermostat you have?

Once I know the model, I can ask you some more specific questions about what you're seeing on the screen (like any error messages or if it's blank) and any troubleshooting steps you've already tried.

The more details you can share, the better I can assist you in resolving this.

Regards,

Jorge.