04-29-2024 04:53 PM
Hello! Our AC has been on all day and by using a meat thermometer, I was able to determine the room is 66 degrees, but the nest has been stuck at reading 71 degrees for hours. We have had this device since 2016 and have not had this happen before. I had already resent it once today and also did a restart- both did not fix the issue.
05-02-2024 08:38 PM
Hi @Katums1398,
That sounds frustrating! There are a couple of reasons why your Nest thermostat might be stuck reading 71 degrees while your room is actually 66 degrees. Here are some steps you can try to troubleshoot the issue:
Check the Nest Schedule: First, verify if you have any scheduled temperature changes set on the Nest. Maybe a cooler temperature is programmed for a later time. You can check and adjust the schedule on the Nest app or the thermostat itself.
If for some reason you still have the same issue don't hesitate to let us know.
Regards,
Mario.