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Thermostat gives me code with hyphen.

NesTrash
Community Member

There's no hyphen (-) on the keyboard to match up my thermostat to my app.

 

WTF is going on at this place? 

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there NesTrash, 

Sorry to hear your frustrated with the setup of the thermostat, I know even the simplest of setups can be confusing on new devices, but I'm happy to help. 

 

I was able to find a great article that will help you with your set up if you're still having issues. 

 

Please let me know if you have any further questions or concerns. 

Best regards, 

Garrett DS

Jake
Community Specialist
Community Specialist

Hey NesTrash,

 

I wanted to reach out, and see if you are still in need of any help? Please let me know.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

It's been a few days since the last reply. I am going to lock the thread at this time and if you have any questions, please feel free to create a new post. 

 

Best regards,

Jake