12-26-2024 09:39 AM
Could we have possible hooked it up wrong? There was one wire that didn't get hooked up.
12-28-2024 01:19 AM
Yes, the issue could be due to incorrect wiring or the unconnected wire. Double-check the thermostat wiring diagram to ensure all wires are correctly connected.
thanks and regards
pawan tanwar
12-30-2024 06:26 PM
Hello winnettj,
Thank you so much for posting in this community. I understand you have some concerns regarding the wiring configuration. Don’t worry; I'm happy to help.
To provide accurate information, please help me out by answering the following questions.
Could you please attach a picture of your wiring configuration? The current one and the previous installation.
If you have any more information that could be helpful, please let me know.
Best regards,
Daniel