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Thermostat offline

jthomas1291
Community Member

My new nest won’t connect to internet

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

Are you setting it up for the first time or was it connected and has since disconnected?

If you're setting it up, try these steps:

Need help with setup? Troubleshoot common Nest The… - Google Nest Community


If it was connected but now isn't, try these steps:
Nest thermostat is offline - Google Nest Help