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Thermostat power issue

Lodski
Community Member

Does anyone else have battery issues when temp gets below zero?  This is second year in a row when temp gets in the negatives that both my stats throw the power code abd new batteries don’t help

2 REPLIES 2

Mumsysaun
Community Member

Yes. Same here second year in a row. 

Jenelyn_O
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out. I'm sorry for the trouble this may have caused you. I'd like to know more about it. A few questions: what type of Nest Thermostat do you have? In what country are you located? What are the specific messages or codes you receive on your thermostat or in the app?

 

Best,

Jenelyn