Hi @kathglynn!
Thanks for posting in the community. I apologize for the inconvenience your Nest thermostat may be causing.
I understand that you are having issues with changing the temperature, but no worries; let me help you with that.
In order to provide you with the right troubleshooting, I need to know some details:
- What type of Nest Thermostat do you have?
- Is the Nest thermostat newly installed?
- Does the thermostat screen indicate that it’s actively calling for heating?
- What type of furnace do you have? (gas, electric, etc.)
Once you share this information, we can find useful information to make your device work as expected.
Thank you,
Catheryn.
