12-02-2023 08:45 AM
I was sent a replacement thermostat Nest 3rd gen. The original cannot connect to wifi. Now the new one just keeps shutting down. I have charged the unit as per instructions, but to no avail. Then it told me to attach and then it told me to re attach and nothjing. Then it shuts down again. I tried my old unit, it works just with out wifi.
12-06-2023 10:52 AM
Hello kusinerobo,
I'm sorry to hear about the issues you're experiencing with your Nest Thermostat. Let's sort this out!
Here are a few suggestions that might help you troubleshoot the situation:
Keep me posted.
Regards,
Mark