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Thermostat stuck on "Continue setup in the Google Home app".

Grant-K
Community Member

I had to do a factory reset on my nest and now it is stuck on the "Continue setup in the Google Home app".  I have tried removing the batteries for 24 hours and when I put them back in I still get the same message.  Is there a manual total reset?

 

3 REPLIES 3

MelbaDT
Community Specialist
Community Specialist

Hey Grant-K, 

 

Thanks for posting and sorry to hear about this. 

 

Quick question — what specific Nest thermostat is this? Is this the one with the mirrored display? If you're unsure, please check this out: https://bit.ly/3AV3Dhg

 

To answer your question, there is a way to reset your thermostat to it's default settings. The steps vary on the type of thermostat that you have but the step by step guide can be found here: https://bit.ly/3riP5Dp

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in — how's your thermostat now? Still need help with it?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba