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Thermostat won’t work

Whatthehell
Community Member

After a power outage my thermostat will not come on and thus no heat. I’ve read so many articles….no help. 
I need advice and instructions. It’s freezing here!

4 REPLIES 4

fortean
Community Member

Need more input. Need more input.

E.g. what type of thermostat do you have? If it is the EU type (with heatlink) press the big button right in the middle of your heatlink, and the heater should start heating.

Unless, of course, you have some diagnostic code on your heater. For example, say your water pressure (pressure on the radiators) is below its limit. Typically, when you reset the boiler (what is what happens after a power outage) the heater will detect this and refuse to start. And then, the poor Nest (or the heatlink) can yell at your heater all it wants, but to no avail..

Jake
Community Specialist
Community Specialist

Hey there,

 

Thanks for the helpful reply fortean.

 

I wanted to follow up and see if I could be of any help. Are you getting any error codes on the device? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

aatienza
Community Specialist
Community Specialist

Hey folks,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Jake.

 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,
Archie